Cancellation and Refund
At any point of time, if you intend to unsubscribe from the product access, you can do so by writing to peridot@irisgst.com. Our customer support team will get in touch with you and get the subscription cancelled. Once cancelled, the refund amount will be calculated from the active subscription amount as follows:
S.No. | Service used (% of either days & volume) | Refund % |
1 | More than 90% of volume or days | No refund. Just cancellation of service applicable |
2 | Less than 90% and more than 50% of volume or days | 50% of active subscription amount |
3 | Less than 50% of volume and days | 100% of active subscription amount |
The refund will be initiated within 2 business days and it will be processed through the same mode within 10 working days.
Returns
Not applicable as Peridot is a online application and no transport of Goods is happening.